In my previous blog post, I have shown some photos of our Junior Suite room and the amenities in DSB. If you are paying for a fortune per day, you should be satisfied with your room and you should get the BEST service. In this article, I will share about my experience and observations in my 3 days and 2 nights stay in DSB.
Compared to other hotels, you can’t ask for anything more in DSB— everything that you need is almost there (the cafes, the library/business center, kid’s room, spa, fitness center, etc.) Best of all, I like the swimming pool with lounge chairs and the beach beds in the beachfront.
The junior suite room was OKAY, but I was never delighted like the way we felt when we saw our seaside room in Estacio Uno. I think the room is not worth the price 🙁
In our second day, I requested the staff to keep our luggages after checking out because we had to go to Tirta Spa at 12 noon. (We had to check out because we booked True Home in our second day, but we will be back in DSB the following day). I have explained that to the front desk and we were expecting that when we came back from Tirta Spa, we will just head to True Home Hotel. When we got back to DSB and we were asking for our luggages and service to True Home Hotel, we were informed that the staff were able to put our luggages in the van and they were already in the airport. We waited for almost one hour for our luggages to arrive 🙁 We couldn’t afford to get mad because they were apologetic and we couldn’t do anything that time but to wait.
When we checked in again to DSB the following day, everything went well. I sent a text message to them to pick up our luggages in True Home Hotel while we were out for our island hopping activity. I also asked the front desk officer to send the driver to True Home Hotel to pick us up after our activity and we were able to check in without any problem. We were welcomed by Patricia and she informed us that we are still going to stay in the same room.
So when we got back to our room, I can say I missed their welcome treats, freebies and amenities.
Shane attended the activity for Kids @ 4pm – that day, they played dodge ball. While she was playing with the other kids, we went to the library to check in online and print our board passes for our flight the following day.
What we like about DSB is that they are offering the complimentary breakfast for their guests as early as 6am. There are various foods to choose from and we didn’t have any complain with the taste. Their pineapple juice is made from real pineapple 🙂
During our stay in DSB, we were able to unwind– we just ask the staff to bring us water. We felt secured because we knew that even when we go for a swim and leave our valuables on the beach bed, we won’t lose those. Also, the staff only allow guests to occupy their beach beds in the beachfront– you have some sort of privacy. We also appreciated the hassle-free transfers from the hotel to the airport.
What else should be improved? Every time we go down or go back to our room, we couldn’t figure out where the foul smell comes from.
So, are we going to come back? Honestly, I’m NOT sure. Estacio Uno is less expensive but the suite is damn better; however, roundtrip transfers are not included and there are no lounge chairs in the pool area.
Will I recommend DSB to travelers? YES (if you can afford) but if you are considering your budget, there are still other options 🙂